Privacy Policy

Last Updated: 2025-10-21

At Solvyn, operated by JaTri Inc. ("JaTri," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Solvyn mobile application and website.

1. Information We Collect

Information You Provide to Us:

• Account Information: When you create an account, we collect your name, email address, and password.
• Profile Information: Information about your caregiving situation, including care recipient details (e.g., relationship, age, health conditions) that you choose to share.
• User Content: Tasks, notes, goals, and other content you create within the app.
• Communication Data: If you contact us for support, we collect your email address and the content of your messages.

Information Collected Automatically:

• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: How you interact with the app, including features used, pages viewed, and time spent in the app.
• Location Information: With your permission, we may collect approximate location data to provide location-based recommendations.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Personalize your experience and deliver customized content and recommendations
• Send you important updates, notifications, and support messages
• Respond to your requests, questions, and feedback
• Analyze usage patterns to improve app functionality
• Ensure the security and integrity of our services
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf (e.g., cloud hosting, analytics, customer support).
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: If JaTri Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with third parties when you give us permission to do so.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct your information through your account settings.
• Deletion: You can request deletion of your account and personal information.
• Opt-Out: You can opt out of marketing communications at any time.
• Data Portability: You can request a copy of your data in a portable format.

To exercise these rights, please contact us at privacy@solvyn.com.

6. Children's Privacy

Solvyn is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection.

9. Third-Party Services

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the app after changes are posted constitutes your acceptance of the updated policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

JaTri Inc.
Solvyn Product
Email: privacy@jatri.ai
Boston, Massachusetts